About Shawmut Services

Shawmut Services provides operational, administrative, and personnel management services that power grassroots mobilization programs for campaigns, organizations, and progressive firms. We help our clients and partners effectively recruit, hire, manage, and scale their teams so they can focus on getting results.

Position Title: Administrative Assistant

Reporting Structure: VP of Operations

Rate of Pay: $22/hour

Job Classification: Part time, non-exempt
Schedule: Part time

Location: Onsite - APPLICANTS MUST BE LOCATED IN MASSACHUSETTS FOR CONSIDERATION

Benefits: Part-time employees of Shawmut Services are not currently eligible for company-sponsored health benefits. In accordance with Massachusetts law, Part-Time employees are eligible for paid sick time

Role Description

Shawmut Services LLC is seeking a talented and driven individual to join our team in the role of Administrative Assistant who will be responsible for handling and responding to incoming business correspondence. The Administrative Assistant will be responsible for inquiries, both physical mail and electronic correspondence, from federal, state and local agencies in regard to wage garnishment, unemployment insurance, and employment history.

Key Responsibilities

• Mail pick-up: Periodically travel to office locations in Newburyport & Boston to pick up physical mail

• Mail Management: Sort and categorize incoming physical mail; respond to inquiries, requests, and correspondence as required

• Record Keeping: Maintain accurate records of all incoming and outgoing mail and correspondence, including tracking deadlines, follow-up dates, and important notes

• Confidentiality: Handle sensitive information with discretion and in compliance with privacy and confidentiality policies

• Other administrative tasks as assigned by management

Qualifications

• Proven experience in administrative or office management roles, preferably handling business mail and digital correspondence

• Strong written and verbal communication skills

• Excellent organizational skills and attention to detail

• Ability to maintain confidentiality and handle sensitive information with care

• Must be comfortable using a computer and be able to pick up and understand new software quickly

• Must possess a cell phone, laptop, and reliable internet connection

• A reliable means of transportation is required

• Experience or ability to utilize Google Workspace

Essential Physical Requirements

• As this is a remote position, the individual in this position must be able to communicate with colleagues and partners via phone, including conference and video calls, as well as written communication such as email.

• Must be able to reliably and independently travel to Boston and Newburyport.. Standard IRS mileage reimbursement will be provided.

• This position requires vision and hearing abilities.

Commitment to Diversity, Equity, and Inclusion

Shawmut Services is committed to diversity, equity, inclusion, accessibility, racial and social justice. BIPOC candidates, and people from all communities and backgrounds are strongly encouraged to apply. If you are enthusiastic about this role and uncertain whether your past experience aligns with the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles!

Our hiring processes and our work culture offer support and flexibility for staff with a variety of needs. Should you experience an accessibility barrier in the application and interview process with Shawmut Services, please let us know by contacting hr@shawmutservices.com.

To learn more about Shawmut Services’ commitment to Diversity, Equity, and Inclusion (DEI), please view our full statement here.